We’re sorry you’re leaving Superdrug Mobile. We hope you’ve enjoyed your time with us and we’d love to see you back in the future.
All you need to do is stop your auto renew (if you have this set up), or don’t renew for the next month (if you pay manually every time).
To take your number with you, log in to Superdrugmobile.com and go to 'My Account', then scroll right down to the bottom and pick 'Want to leave Superdrug Mobile?'.
Here, you can request a PAC code:
If you want to return…
We’ll be waiting with open arms if you decide to return. We love having you as part of our crew and we’d be chuffed to see you back.
Good to know: if you want to open a new account you’ll need to register with a new email address.
Thank you for choosing Superdrug Mobile – here’s hoping you’ll be back soon!
Need more help?
You can contact us via web chat – we love to chat! Web chat is available 8am-8pm, 7 days a week (excluding Bank Holidays).
If you need help outside of these times, you can still submit your question via web chat and leave your email address or mobile number. We’ll reply as soon as possible.