🔗 What is Refer a Friend?
Our Refer a Friend programme rewards you for spreading the word. Share your referral link and once your friend joins and stays for a month, they get 20% off their plan for 3 months. Simple as that!
❗ Important for Staff
Staff can refer others using their referral link
Staff do not receive the 20% reward – even if the referral is successful
The referred friend will still get the reward
Example: A staff member refers a friend. That friend joins and renews. The friend gets 20% off. The staff member does not.
✅ Key Points
Start date: 18 June 2025
Referral links are generated through the customer dashboard
Links expire after 90 days
Referral must be a new Superdrug Mobile customer (Non staff)
Rewards are triggered after the referred customer renews their plan in month two
💬 Common Customer Questions
Q: Can I refer my friend who used to be a Superdrug Mobile customer?
A: No – only new customers are eligible.
Q: How will I know if the reward’s been applied?
A: The discount will be shown in the customer’s next bill cycle, after the friend’s second month renewal.
Q: Can I refer more than one person?
A: Yes! Customers can send as many referrals as they like (1 link per person).
Q: Where’s the referral link?
A: In the customer’s online dashboard.
📌 Staff Tip:
If a customer is missing their reward, check:
Did their friend sign up using the referral link?
Did the friend activate and renew in month two?
Was the referral link still valid when used?