Firstly (as we are super helpful), we’ll send you a text and an email when you’re almost out of data. We’ll then let you know when you’ve run out of data. 

If that happens, you can buy one of our data add-ons to keep you going. Even better, these add-ons rollover, so even if you are right at the end of the month there’s no rush! 

View our handy ‘How do I get more data?’ guide, and find out about the add-ons you can buy.

Need more help?

You can contact us via web chat – we love to chat! Web chat is available 8am-8pm, 7 days a week (excluding Bank Holidays).

If you need help outside of these times, you can still submit your question via web chat and leave your email address or mobile number. We’ll reply as soon as possible.

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