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Set up your phone before travelling abroad
Apple iOS: set your phone to work abroad
Apple iOS: set your phone to work abroad

For iPhones and iPads

Sophie avatar
Written by Sophie
Updated over a week ago

Your Superdrug Mobile SIM may not work abroad unless you make a one-off change to your phone settings. Here are the details of how to do it:


Step-by-step guide

Follow these steps to get your phone ready:

  1. Go to ‘Settings’

  2. Open ‘Mobile service’

  3. Open 'Mobile Data Network'

  4. Change the APN to mobile.connect

  5. Change the MMS APN to mobile.connect

  6. Change the MMS proxy to mms.three.co.uk:8799

  7. Change the MMS max message size to 307200

That’s the only thing you have to change. If there’s any information in other fields, you can leave them blank. It should look like this:

Need more help?

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