Your Superdrug Mobile SIM may not work abroad unless you make a one-off change to your phone settings. Here's a short video that shows how to change your settings.

Step-by-step guide

Follow these steps to get your phone ready for roaming:

  1. Go to ‘Settings’

  2. Tap ‘More…’ under ‘Wireless & Networks’ or 'Connections'

  3. Open ‘Mobile Network’

  4. Open ‘Access Point Names’ - If you don’t have any access point you’ll need to create a new one and skip to step number 7.

  5. Open ‘3’

  6. Open ‘Edit Access Point’

  7. Change the APN to:

  8. That’s the only thing you have to change. If there’s any information in other fields, you can leave them as they are!

It should look like this:

If you find you're not able to change the APN you'll need to add a new one. The settings are here:

Did this answer your question?