To help you control the cost of using the internet on your phone when you’re abroad we’ve set a worldwide roaming spend limit of £45 (including VAT). 

This means you won't be able to spend more than this amount when you're away, even if you've bought more than this in cash add-ons.

When you reach your roaming spend limit you won’t be able to carry on using data on your phone. Your new £45 limit will be reset on the 1st of every month.

We’ll send you a message by text and email when you're reaching your limit. 

If you want to change your limit please get in touch with us.

Need more help?

You can contact us via web chat – we love to chat! Web chat is available 8am-8pm, 7 days a week (excluding Bank Holidays).

If you need help outside of these times, you can still submit your question via web chat and leave your email address or mobile number. We’ll reply as soon as possible.