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How do I activate my SIM?

Watch our helpful video

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Written by Johan Emilamalathas
Updated over 7 months ago

Thanks for buying a SIM! You're just a few steps away from being a Superdrug Mobile member.

We've put together some easy 'How to activate' videos below, to provide step-by-step guidance on how to set up your new SIM.

There are 2 choices: watch a video filmed on an iPhone, or a video filmed on a desktop.

iPhone videos

Note for iPhone users: Before activating, ensure to go to Settings > Safari and disable Prevent Cross-site Tracking

Option 1: You already have an online Superdrug account

Option 2: You don't have an online Superdrug account

Desktop videos

Option 1: You already have an online Superdrug account

Option 2: You don't have an online Superdrug account

Need more help?

You can contact us via web chat – we love to chat! Web chat is available 8am-8pm, 7 days a week (excluding Bank Holidays).

If you need help outside of these times, you can still submit your question via web chat and leave your email address or mobile number. We’ll reply as soon as possible.

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