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How do I activate my SIM?

Watch our helpful video

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Written by Johan Emilamalathas
Updated today

Thanks for buying a SIM! You're just a few steps away from being a Superdrug Mobile member.

I bought my SIM in store

Go to www.superdrugmobile.com/activate and enter the 12-digit number from the back SIM card. This is called the “activation code”

  • All plans will be displayed; pick the plan which best suits your data needs.

  • Note: you can change this anytime should you find your allowance is too high/low

  • Enter your details as shown and press "Place Order"

  • Please allow up to 2 hours for your SIM to start working

  • Follow the instructions sent to your email address and create a Superdrug Mobile account to manage your SIM

I bought my SIM online

  • Click "Activate SIM"

  • Follow the on screen instructions

  • Please allow up to 2 hours for your SIM to start working

Need more help?

You can contact us via web chat – we love to chat! Web chat is available 8am-8pm, 7 days a week (excluding Bank Holidays).

If you need help outside of these times, you can still submit your question via web chat and leave your email address or mobile number. We’ll reply as soon as possible.

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