Getting started with Superdrug Mobile

Get your SIM set up and ready to roll!

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23 articles in this collection
Written by Sophie H and Dan Reed

There's an error when I try to log in to Superdrug Mobile

Use your Superdrug.com deets!
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Written by Sophie H
Updated over a week ago

I've input the wrong address when ordering my Superdrug Mobile SIM

Whoops!
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Written by Sophie H
Updated over a week ago

My request to port my number to Superdrug Mobile hasn't worked

Uh oh!
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Written by Sophie H
Updated over a week ago

I've input the wrong details when ordering my Superdrug Mobile SIM

D'oh!
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Written by Sophie H
Updated over a week ago

Where do I enter my PAC code?

Log in to your Superdrug Mobile account!
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Written by Sophie H
Updated over a week ago

How do I keep my number?

Let’s get that sorted!
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Written by Dan Reed
Updated over a week ago

Clearing your cookies 🍪

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Written by Dan Reed
Updated over a week ago

How do I set my phone up?

Get your phone set up and ready to roll!
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Written by Dan Reed
Updated over a week ago

When will I receive my £10 in Health & Beautycard points?

Treat yourself!
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Written by Dan Reed
Updated over a week ago

How does my Health & Beautycard work with Superdrug Mobile?

We’re sure you’ll be very happy!
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Written by Dan Reed
Updated over a week ago

Help! My signal isn’t working as expected…

EEK! We can advise…
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Written by Dan Reed
Updated over a week ago

What can I do if I’m having technical issues?

Oops – let’s get you back on track
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Written by Dan Reed
Updated over a week ago

Why isn’t my phone working?

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Written by Dan Reed
Updated over a week ago

How do I move all my contacts to my new phone?

YAY you’ve got a new phone! Test its camera by taking lots of selfies and #sharethatfeeling
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Written by Dan Reed
Updated over a week ago

How do I check if my mobile is 3G or 4G?

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Written by Dan Reed
Updated over a week ago

How do I get help with Superdrug Mobile?

We love to help...
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Written by Dan Reed
Updated over a week ago

How do I set up my voicemail?

As easy as 123!
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Written by Dan Reed
Updated over a week ago

Can I connect to the London Underground WiFi network?

Here's the lowdown on connecting to WiFi on the tube.
Dan Reed avatar
Written by Dan Reed
Updated over a week ago

Why isn’t my internet working on Superdrug Mobile?

Update your settings to get back online
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Written by Dan Reed
Updated over a week ago

How come I’m not able to send text messages?

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Written by Dan Reed
Updated over a week ago

How long will my SIM card take to arrive?

In a jiffy!
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Written by Dan Reed
Updated over a week ago

Can I use Superdrug Mobile on my Blackberry?

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Written by Dan Reed
Updated over a week ago

How do I unlock my phone?

Find out if your phone is locked
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Written by Dan Reed
Updated over a week ago