We want to get your SIM to you as soon as possible! If you've put the wrong address on your order, we can help. Firstly, you need to update your address on Superdrug.com by going to My Account > Update Details. This also changes your account on Superdrug Mobile. 

Once that's complete, get in touch with us on web chat (press the purple icon on the bottom right) and we can get this sorted by ordering you another SIM to the correct address.

Need more help?

You can contact us via web chat – we love to chat! Web chat is available 8am-8pm, 7 days a week (excluding Bank Holidays).

If you need help outside of these times, you can still submit your question via web chat and leave your email address or mobile number. We’ll reply as soon as possible.

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