What are shortcodes?
Shortcodes are numbers (usually between 3 and 6 digits), that you can call or text to access certain services. These services are often not included in your allowance, so they may cost extra.
You might use a shortcode to:
Enter TV competitions
Vote on reality shows
Make charity donations
Send messages to radio stations
Subscribe to alerts, content or promotions
How you’re charged
If you use a chargeable shortcode, the cost is taken from your Superdrug Mobile balance (some shortcodes are free and come out of your allowance).
Check the cost
Use our shortcode checker to find out how much a shortcode will cost before you use it:
Using chargeable shortcodes
If a shortcode is chargeable, you'll need to purchase a cash add-on:
Standard network charge
As well as the cost of the shortcode itself, you’ll also pay a standard network charge for sending the message.
This is the cost of the text message and will be shown in our shortcode checker.
Example
If a shortcode costs £2.50 and the standard network charge is 15p, the total cost will be £2.65.
Need more help?
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If you need help outside of these times, you can still submit your question via web chat and leave your email address or mobile number. We’ll reply as soon as possible.