If you're travelling in the EU or EAA, you can use 12GB of data (for no extra cost), in line with our “Fair Use” limit. This helps us give our customers the best experience when using the Superdrug Mobile network.

The 12GB limit resets each time your plan renews.

We'll send you an SMS and email when you reach 80% of your 12GB limit, and when the limit has been reached (even if your plan has more than 12GB of data included).

You can buy more data by purchasing one of our cash add-ons. If you choose not to increase your data allowance, you won't be able to use more than 12GB of data while you are in the EU or EAA (until your plan renews).

Need more help?

You can contact us via web chat – we love to chat! Web chat is available 8am-8pm, 7 days a week (excluding Bank Holidays).

If you need help outside of these times, you can still submit your question via web chat and leave your email address or mobile number. We’ll reply as soon as possible.