You’ll be able to receive calls from abroad when you’re in the UK (we all have that one friend who loves to tell us all about their latest #nofilter beach pictures!).
- If you’re travelling within Europe, you can absolutely roam on Superdrug Mobile – it’s all included as part of your plan!
- If you’re travelling outside of Europe, you can still roam and make international calls when using Superdrug Mobile. To do this you’ll need to make sure you’ve got a cash add-on. View our helpful ‘What are your add-ons?’ guide to find out how to do this
- You need to change your Access Point Network (APN) settings to make sure your phone works abroad. You can view how to do this by looking at this guide
There are some European Countries that are not part of the EEA and EU, which are not eligible for free roaming. Check this handy guide to see if the country you're travelling to is covered (under International Roaming).
Good to know: data and texts will work over 3G (2100 MHz), 4G (1800 MHz) and 4G (800 MHz). Voice calls will only work over 3G.
Need more help?
You can contact us via web chat – we love to chat! Web chat is available 8am-8pm, 7 days a week (excluding Bank Holidays).
If you need help outside of these times, you can still submit your question via web chat and leave your email address or mobile number. We’ll reply as soon as possible.