Travelling within Europe?

  • You can absolutely roam on Superdrug Mobile – it’s all included as part of your plan!

  • You’ll be able to receive calls from abroad when you’re in the UK

Travelling outside of Europe?

  • You can roam and make international calls when using Superdrug Mobile if you purchase a cash add-on. View our guide to find out how to do this

  • You need to change your Access Point Network (APN) settings to make sure your phone works abroad. You can view how to do this by looking at this guide

There are some European Countries that are not part of the EEA and EU, which are not eligible for free roaming. Check our Price Guide (scroll down to the bottom of the page) to see if the country you're travelling to is covered - check under International Roaming.

Good to know: data and texts will work over 3G (2100 MHz), 4G (1800 MHz) and 4G (800 MHz). Voice calls will only work over 3G. 

Need more help?

You can contact us via web chat – we love to chat! Web chat is available 8am-8pm, 7 days a week (excluding Bank Holidays).

If you need help outside of these times, you can still submit your question via web chat and leave your email address or mobile number. We’ll reply as soon as possible.

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